A storm rolls through, your roof takes a hit, and suddenly you're dealing with adjusters, paperwork, and repair estimates. Pinnacle Point has navigated this process hundreds of times. Let us do the heavy lifting.
Arkansas storms can cause damage that isn't always visible from the ground. Here's what we look for during a full inspection.
Hail impacts leave soft spots, bruising, and granule loss in shingles โ often invisible from the ground but significant for your roof's lifespan and insurance claim. We document every impact point.
High winds lift shingles, break seals, and can peel back large sections. Even shingles that look intact may have compromised adhesion that leads to leaks over time.
Fallen trees, branches, and debris can cause immediate structural damage or subtle damage to decking and underlayment that isn't obvious at first glance.
Storm damage creates entry points for water โ around flashing, ridge caps, pipe boots, and at valleys. We trace leak paths to their source, not just the symptom.
Granule loss from hail or age reduces your shingles' UV protection and weather resistance. We measure granule loss against manufacturer tolerances to support your claim.
Storms accelerate flashing deterioration around chimneys, skylights, and walls. Improperly seated flashing is one of the most common โ and most overlooked โ storm damage findings.
We've walked hundreds of Arkansas homeowners through this process. Here's exactly what to expect when you work with Pinnacle Point.
We get on your roof and do a thorough inspection โ photographing and documenting all damage findings. No charge, no obligation.
We advise you on how to properly file with your carrier and what to include. Getting this step right sets the tone for the whole claim.
We're on-site during your insurance adjuster's inspection. We present our findings and make sure nothing legitimate gets overlooked.
Once the claim is approved, we review the scope and ensure it covers the full extent of damage. We handle supplements if anything was missed.
We complete the approved repair or replacement โ on time, on scope, with full documentation. You only pay your deductible.
Too many Arkansas homeowners settle for less than they're owed โ either because the claim process feels overwhelming or because they didn't have anyone in their corner during the adjuster's visit.
We're not a "storm chaser" company that shows up after a big hail event and disappears. We're based here, we know Arkansas carriers, and we have long-term relationships with adjusters across the state.
Most policies have a claim filing window โ typically 1 year from the date of loss, but some are shorter. Call us and we'll help you understand your policy's timeline.
Weather-related claims (hail, wind) are generally not held against you the same way at-fault claims are. We recommend discussing with your agent, but don't let that fear stop you from claiming what's yours.
Don't give up. Denials can often be appealed, especially with proper documentation. We've helped homeowners successfully reopen and win claims that were initially denied.
No. Our inspection is free with no obligation. We want you to have the facts โ what you do with them is completely your call. That said, we think our work speaks for itself.
Most residential replacements take 1โ2 days once materials are delivered. We'll give you a realistic timeline before we start and communicate throughout the job.
If the insurance company's initial scope misses items โ code-required materials, additional damaged components, or updated labor rates โ we submit a supplement to bring the approved amount in line with actual costs.